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Frequently Asked Questions

A. Through extensive research we have found the best quality product at affordable prices. Our images do not justify the quality of our product. You will be very impressed.

A. All wholesale pricing is determined by quantity per item. In order to qualify for better pricing you must purchase a single item by the case. Case quantity varies from each item. EX. watchbox and watch cases usually come 12 pieces per case. If you are interested in case quantities please don't hesitate to call us.

A. All orders usually ship in 2-3 business day.   *excludes peak season

A. All shipping is determined by the weight of the product your are ordering. 

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. Shipping costs are non-refundable unless the return is a result of our error (you received an incorrect or defective item, etc.).

Implements Return

Due to sanitary reasons, returns will not be accepted and sales are final for all implements, such as tweezers, extractors, scissors, sterilizers, etc.

Equipment Return

All equipment returned must be packed in the original, unmarked packaging including any accessories, manuals, documentation, and registration materials that were shipped with the product. A 15% restocking fee will be assessed on any opened equipment.

Refund Within one business day

We will process your refund request within one business day after being informed of your intentions. 

If you have any questions, please feel free to  contact us.